Frequently Asked Questions

Written by Admin,   on Aug 13, 2020

Check below the Frequently Asked Questions (FAQ) where we tried to answers common concerns and questions that you have. 

Is it safe applying through Au pair Shanghai agency?

Yes, absolutely! Au pair Shanghai is a registered company located in Shanghai, China.

We are the leading Au Pair agency in China, established in 2009 and since then recognized for the excellent service to both Host Families and the Au Pairs, which is why we are a full voting member of organizations IAPA (International Au Pair Association) and WYSE (World Youth Student and Educational Travel Confederation).

If you have any questions you can always reach us via e-mail ( or phone +86 400 090 2006.

Feel free to check our website and social media too:


How much does it cost?

You must pay the visa cost (please check with the Chinese Consulate the visa fee for X2)

You must pay the tickets (we provide ticket allowance in the end of the program)



Who should pay for the travel expenses?

Again, Au Pair needs to cover the travel costs initially. After completing the program, Au pair will receive ticket allowance around 1 week before the Contract ends. Ticket allowance is up to 5,400 RMB, according to the length of your stay in China.

This topic will be noted down in the conditions in the Au Pair contract.

Will APSH provide a necessary documents for Visa?

Yes! We will send you the Visa documents to your home address. It takes about 1 week for you to get the documents. You will also receive an e-mail with detailed instructions about how to complete the visa application form.


How long does it take to find a Host Family?

There is no rule. Knowledge of the language and the profile of the candidate are crucial. Once we receive your application form and video, Host Families will have access to it and after review, they will decide if they want to get to know you better via video interview. This can happen within few days and sometimes it takes months.


Why does HF hire an agency instead of searching for Au pair themselves?

There are many of reasons. Chinese parents are very busy and mostly they don’t have enough time to do all the process themselves. It means doing a research and screening profiles, arranging interview, checking qualifications, checking documentation provided by Au pair, ensuring Mandarin classes, ensuring insurance, preparing Visa documents, arranging picking up at the airport, transportation from the airport to Host Families homes etc.

There is A LOT of work that agency needs to do :)


Should I apply now or to wait until Covid situation gets better?

There is no need to wait!

You can fill in the application form and make introduction video as soon as our International Coordinators introduces you to the program. Once you share it with us, you will be available for Host Families.


China closed its borders, is there any point to apply now?

Yes, there is. We can do all the process now and then just wait for borders to reopen. It’s easier for everyone to do all the steps gradually, and to not to wait the last moment to do all work at once.

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